Last updated: November 3, 2026

Neal HVAC LLC ("Neal HVAC," "we," "us") respects your privacy. This policy explains what information we collect through nealhvac.com and how we use it.

Information We Collect

• Information you give us: When you fill out a form, call, text or email us, we collect what you provide, such as your name, phone number, email, service address and details about your heating or cooling system.
• Information collected automatically: Like most websites, we use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. This may include your browser type, device, pages visited and general location (city level).

How We Use Your Information

• To respond to your requests, schedule service and provide estimates
• To send appointment reminders, invoices and service follow-ups
• To improve our website and services
• To meet legal and tax requirements

How We Share Information

We do not sell your personal information. We share it only with service providers that help us run our business (for example, our scheduling and invoicing software, payment processors, financing partners you choose to apply with, and website and analytics providers), or when required by law.

Text Messages and Calls

If you give us your phone number, we may call or text you about your service request or appointment. Message and data rates may apply. You can reply STOP to opt out of texts at any time.

Cookies

You can block or delete cookies in your browser settings. Some parts of the site may not work as well without them.

Data Security

We use reasonable safeguards to protect your information, but no website or online service is 100% secure.

Children

Our website is not directed to children under 13, and we do not knowingly collect their information.

Your Choices

You can ask us to update or delete your contact information, or to stop sending you marketing messages, by contacting us below.

Changes to This Policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact Us

Neal HVAC LLC
2006 Rivery Blvd Unit 111, Georgetown, TX 78628
Phone: (512) 248-2665
Email: help@nealhvac.com